Pets are such an important part of life for many people I am sure you agree. We are a very pet friendly home and have resident pets as well, so we encourage furry visitors.

Personalising your own room environment is again so important and we will encourage and help you with that. We may need to make some adjustments for  handling and moving  of equipment to ensure that you and staff stay safe, but being comfortable in your own room is essential.

Meal timings are 0830, 1230 and 1730. Eating together is such a social thing and we welcome friends and family to join us for meals (with prior arrangement) and we also like to celebrate important dates such as birthday’s and Christmas, we also run regular “breakfast club” and Takeaways.

We also have a disabled access domestic kitchen facility where residents whom are able can prepare meals and drinks for themselves or where residents can join in with communal cooking sessions.

We have an Activities and Wellbeing Team to ensure that you can continue to pursue your interests. We are keen that you can continue to engage with and take part in the wider community and we frequently use our local excellent transport links as well as our own disabled access vehicle.

Hastings and St Leonards on Sea are considered to be some of the most culturally vibrant and historic towns in the South East region, close to world famous attractions. We have a dedicated Activity and sensory room well stocked with crafting and art materials for our residents, and strive to ensure that our care planning reflects each individual’s hobbies and interests.

We enjoy close links with several local churches and religious community leaders. On admission, we will discuss in detail with you your individual needs and ensure we do all that we can to make sure you can continue to practise your faith. All of our staff receive training in Equality and Diversity and how best to support people. We recruit staff from a multitude of faiths and backgrounds so that we can offer a diverse range of support.

We provide a full communal laundry service for residents. On admission we ask that all of your personal clothing is appropriately and permanently marked with an identifiable tag or name. We will take care of your property and we will try hard to ensure that items are not misplaced. Some relatives prefer to undertake personal laundry for their loved ones themselves. As part of our re-enabling programmes, we also provide domestic washing machine and tumble dryer for residents who wish to continue with this activity for themselves.

We do of course advocate health promotion and we will help residents and staff lead as healthy a life as possible, however we recognise that positive risk taking and quality of life is also often equally as important. We do have specific areas within the grounds for smoking. Smoking within the building is strictly prohibited. A full risk assessment for each individual client regarding their abilities and safety when smoking will be undertaken.

We cater for specialist and modified diets and our cooks attend regular training with both Speech and language Therapists and Dieticians to ensure their knowledge and skills in these specialist areas are up to date with all the latest guidance.